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Providing Exceptional Self Storage

Self Storage FAQ


What are your office hours?

Our Chalmette office is open 9:30am-5:30pm Monday-Friday and 9:00am-5:00pm on Saturdays. Our Gretna office is open 9:00am-5:00pm Monday-Friday and 9:00am-2:00pm on Saturdays, and our New Orleans East office is open 9:00am-5:00pm Monday-Friday and 9:00am-2:00pm on Saturdays. Our Metairie office is open 9:00am-6:00am Monday-Saturday and closed between 1:00pm-2:00pm for lunch. 


When can I access my unit?

Chalmette offers access 6:00am-10:00pm, and New Orleans and Gretna offers access 5:00am-10:30pm. You can access our vehicle parking area 24 hours a day.


What is climate control?

Climate control is a fantastic way to protect your belongings from heat and moisture related damages. Our climate controlled units maintain a constant temperature and humidity level, which helps you avoid damages like rust, fading, mold, mildew, melting, and warping.


What is drive-up access?

Drive-up access is a useful feature that enables you to pull your vehicle right up to the door of your storage unit. It makes moving your belongings in and out of your unit less of a hassle for you.


How do I know what size storage unit I need?

We suggest writing down everything you plan to store, and then use our storage calculator. It’s pretty accurate and saves a lot of time.


Do you offer vehicle storage?

We do. Our parking spaces are large enough to fit your car, boat, RV, or motorhome and are also quite affordable.


Do you sell moving supplies?

Yes. We have a broad variety of boxes and moving supplies in our offices.


Do you offer a military discount.

We sure do! We offer discounts for seniors, military, police, fire, and border patrol to show our appreciation.


How do I get started?

To get started, feel free to stop by any of our facilities. Our friendly staff will be happy to help you! Additionally, contact us and we’ll help you get started right away!